Responsible Gambling

Our Commitment

At Betcheza, we believe sports betting should be fun, social, and — above all — controlled. Problem gambling is a serious issue that affects millions of people. We are committed to providing tools, resources, and information to help our users gamble responsibly.

Signs of Problem Gambling

Ask yourself honestly:

• Do you bet more money than you can afford to lose?
• Do you chase losses by placing bigger bets?
• Has gambling affected your work, relationships, or mental health?
• Do you feel restless or irritable when not gambling?
• Do you hide your gambling from friends or family?
• Do you borrow money or sell possessions to fund gambling?

If you answered "yes" to two or more of these, we strongly encourage you to seek support.

Our Responsible Gambling Tools

• Deposit Limits — Set daily, weekly, or monthly limits on how much you deposit into connected bookmaker accounts.
• Session Time Reminders — We can send you reminders if you've been active on the platform for an extended period.
• Self-Exclusion — Request a temporary or permanent exclusion from the platform by contacting support. We will process your request within 24 hours.
• Reality Check — Track your net profit/loss against your tips on your personal dashboard.
• Account Closure — Close your account at any time by contacting support@betcheza.com.

Tips for Safer Betting

1. Set a budget — Only bet what you can afford to lose. Treat it as entertainment spending.
2. Never chase losses — Chasing losses almost always makes things worse. Take a break after a losing run.
3. Avoid betting under the influence — Alcohol and stress impair judgment. Bet when clear-headed.
4. Keep records — Track your bets and results honestly. Denial is the enemy of control.
5. Balance it with other activities — Sports betting should be one of many hobbies, not your only one.
6. Take breaks — Regular breaks from betting help maintain perspective.
7. Don't bet on credit — Never borrow money to fund gambling. This is a red flag.

Support Resources

• Kenya — Responsible Gambling Kenya: responsiblegamblingkenya.org
• International — GamCare: gamcare.org.uk | Helpline: 0808 8020 133
• International — Gamblers Anonymous: gamblersanonymous.org
• International — BeGambleAware: begambleaware.org

You can also contact us directly at support@betcheza.com if you need help accessing any of our responsible gambling tools.